At Smart Water Management System, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile app for water supply automation.
1. Information We Collect
We may collect the following types of information:
• Personal Information: This includes your name, contact details, and address to provide water supply services.
• Usage Data: Information about how you use the app, such as water supply schedules and consumption data.
• Device Information: Technical information like device type, operating system, and IP address to improve app functionality.
• Location Data: We access location data from your device to provide more accurate water supply management and related services based on your geographic location.
2. How We Use Your Information
We use your data for the following purposes:
• To provide water supply services and manage scheduling and usage.
• To improve user experience by offering personalized services and notifications.
• For customer support to address issues or inquiries you may have.
• To send updates and alerts about water supply, maintenance, and other relevant information.
3. Data Sharing
We do not sell or share your personal information with third parties, except:
• Service Providers: We may share data with trusted third-party partners who help us operate the app.
• Legal Obligations: We may share information if required by law or to protect our rights.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access. However, please note that no method of data transmission is completely secure, and we cannot guarantee full security.
5. Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal requirements. After that, we will delete or anonymize your data.
6. Your Rights
You may have rights to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at admin@ectis.com.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or other methods. Please check this page periodically.
8. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
• Email: admin@ectis.in
• Phone: +91 8754155981
Terms of Service
By using SWMS, you agree to the following terms:
1. License to Use the App
We grant you a non-transferable, non-exclusive license to use the app for its intended purpose related to water supply automation in rural Tamil Nadu.
2. Use of the App
You agree to use the app only for lawful purposes and in a way that does not harm or disrupt the app’s functionality or other users.
3. App Updates
We may periodically update the app to improve functionality or add new features. By using the app, you agree to accept these updates.
4. Termination
We reserve the right to suspend or terminate your access to the app if you violate these terms.
5. Limitation of Liability
We are not responsible for any damages or losses arising from the use of the app.
6. Governing Law
These Terms of Service are governed by the laws of Tamilnadu jurisdiction. Any disputes will be resolved in the courts of Tamilnadu.
Note: These terms and policies may be updated from time to time. Please review them periodically.
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